Archive for November, 2017

Standing by is no longer an option

Friday, November 10th, 2017

michelle-obama-59c12e8dd07ef846Its darker now.

Its darker now as autumn takes a hold. Brexit looms.  Most businesses are calculating the impact of change; an unpredictable regulatory framework; the potential brain drain to our industry.

The latest Bellwether report says that two thirds of marketing companies have frozen their spend.  Campaign’s Gideon Spanier says that the signs are flashing amber.

The traditional Christmas excess may surely be dampened this year by economic fears.

The industry is also beginning a “post Weinstein” purge.  Cindy Gallop has called for women to name names.  There are one or two men out there, at least, surely nervously reconsidering whether they’ve ever abused the powerful position they have had with respect to the women they lead.

From my perspective as co-author of The Glass Wall, success strategies for women at work and businesses that mean business, I’ve been out with Kathryn Jacob talking about inequalities in the workplace for over a year.  Pre-publication we spent a year interviewing people for the book.  There was more than one account of sexual harrassment.  We only wrote about one in detail in the book as we were asked not to share the other stories.  In the example given in full we had to change not just names, not just sectors but even the continent where the story was set before the person who confided in us was prepared to let us publish.

People do not find it easy to talk in public about this.  However, the more the experiences are shared, the more likely things are to change.

Sexual harrassment is an abuse of power.  It isn’t flirting, funny or acceptable.  Few women escalate their experiences.  No-one in our interviews wanted to name names.

It is time for this abuse of power to end.

It was very important to us when writing the book (about which Kathryn is speaking this week at the WeWork Thinking stage as part of the workspace’s autumn events series featuring leading authors), that we didn’t add to or create an “us and them” division between men and women at work.  It’s a division between on one side the bullies, and on the other side the victims.  Not men versus women.  If you’re not a bully, and you’re not a victim, you must pick a side.  Standing by isn’t neutral, it’s picking the side of the bullies.

Lack of gender equality in senior management and the incidence of a poor and abusive culture is very often because of a toxic alpha culture that’s bad for all kind of talented people.  Many of them are women.  There are also many men who don’t thrive in this environment.

We need to fix this problem together. Without hesitation.   Any more delay is inexcusable.

Speaking up for those that get spoken over in meetings – each one of us could do this today – creates a great loop of positivity as each of us passes this on.  Including always calling out verbal or physical sexual harrassment instead of being embarrassed and silent witnesses is everyone’s responsibility.

In 2015 Michelle Obama gave a graduation address to Oberlin College in Ohio.  She encouraged the grads to make a difference, pointed out their privileged position and repeatedly told them that standing by wasn’t an option, and they had to get their hands dirty by getting involved, however messy it might seem.  “Graduates, with a degree from this amazing school and all the status that the degree confers, you don’t get to have no hands. No, you don’t get to be precious or cautious or cynical…..You don’t get to have no hands”.

We’re in a privileged position in our industry.  We’re employed in a business with huge power for positive transformation.  No-one should stand by while abuse of senior position goes on.  You don’t get to have no hands.  Speak up, share, support, smash the Glass Wall.


Nailing it – how everyone else being wrong can’t be right

Friday, November 3rd, 2017

luther500 years ago, on 31st October 1517, Martin Luther nailed a poster on to the door of a church that changed history.  Establishing, once and for all, the power of out of home media.

Actually, not the point of this blog.  Sorry poster fans.

500 years ago Luther nailed a paper with 95 theses on the door of a church in Wittenberg in Germany expressing his objections to the Catholic Church and sparking the Protestant Reformation across Europe.

As many of you know, in England, this was spearheaded by Henry VIII who split from the Pope’s authority and announced himself Head of the Church.

When this is taught at school reasons for the reformation are normally confined to i) Henry didn’t like control from Rome; ii) Henry wanted a divorce from older, and now slightly dull Katherine of Aragon who hadn’t given him a son; iii) He had a crush on Anne Boleyn; iv) He wanted to acquire the considerable wealth concentrated in the monasteries.  Less frequently cited is the reason Tudor historian Suzannah Lipscomb gives: his absolute need to be right.

She writes: “To justify his actions he would ignore the ruling of the Pope.. the highest authority figure of the time who he had previously defended; his own conscience; the trauma to his wife who begged him on her knees not to leave her.”

She references a book “Mistakes were made but not by me” which examines “psychological dissonance” which happens when someone holds two beliefs that contradict each other.  When someone who needs to be liked or respected (as most of us do) does something that deep down they know is unlikeable or shameful.  The book argues that this is so uncomfortable that it’s only natural to try to resolve it.


Some people will go to any lengths to do so.  Like Henry VIII.

Like someone who expresses an opinion that he’s believed deep down for years, finds that he is challenged on it by other opinion formers and then has to find a way to prove that he’s still in the right.  Perhaps he’ll acknowledge a misunderstanding ie that what he said was misinterpreted by everyone else.  Or give a non-apology apology where he says he’s sorry for upsetting people (but not for his beliefs or his lifelong actions based on those beliefs).

Lipscomb comments: “there may be exceptions but few people in history could not justify to themselves whey they did what they did and why it was – contrary to all odds – actually the right thing to do”.

You will be able to think of your own examples from history.  You will be able to think of your own examples from the present day; on the world stage; in your personal life; in business.

The best leaders acknowledge when they are in the wrong.  It’s a characteristic to look out for in a manager or a leader.  Does your boss admit when they were wrong and perhaps even when you were right?

The only thing worse than making a mistake at work is not admitting it and asking for forgiveness and help.

Our brains are wired for self-justification, our first recourse is to find a reason why everyone else is wrong.  Its hard work however.  The wronger you are the more effort it is.  Freeing yourself from this effort is not only healthier, and happier, it will also make you more productive and a better leader.